💬 Step 2: Ask Hey Coach in Your App

Open your ChampionRx app, tap the kettlebell icon, scroll to Hey Coach, and type your question.
Try:
👉 “Hey Coach, how do I switch programs?”
👉 “Hey Coach, where’s my meal plan?”
👉 “Hey Coach, help me troubleshoot my login.”

🤖 Step 3: Use Our On-Site Customer Service Bot, Champ

Click the chat icon in the corner of your screen to start a conversation with Champ, our automated support assistant. It can guide you through common issues like:

• Logging in

• Updating your subscription

• Accessing your program or library

• Navigating the ChampionRx™ app

• All Frequently Asked Question Responses

🛠️ Common Fixes You Can Try Right Now

🔐 Trouble Logging In?

• Click Log In (top-right)

• Click Forgot Password if needed

• Make sure you’re using the email address you signed up with

📱 App Not Working Right?

• Make sure your ChampionRx app is updated to the latest version

• Try force-closing the app and restarting

• Uninstall and reinstall if needed

💳 Need to Update Payment Info or Cancel?

• Log in 

• Click your profile avatar (top-right corner)

• Select “Settings”

• You can manage billing, update your subscription, and change your account info from there

📧 Not Getting Emails?

• Check your Spam, Junk, or Promotions folders

• Search for messages from “ChampionRx”

• Be sure to open the ChampionRx™ app and check the 📢 My Groups section—everything important is posted there too!

📝 Still Need Help? Use the Form Below

If you’ve already checked the FAQ, asked Hey Coach, and tried Champ, and you're still stuck—fill out the contact form below. We’ll take care of you from there.

⏳ Please allow up to 48 hours for a reply (but most questions are answered instantly using the tools above!).

Thanks for being part of ChampionRx.
You’ve got the tools. You’ve got the support.
And now—you’ve got answers when you need them. 🏆